Privacy Policy

Effective Date: April 15, 2025

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Hugo Tax Pro Incorporated ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website https://hugotaxpro.com ("Website") or use our services.

By accessing the Website or providing us with your information, you consent to the terms of this Privacy Policy.

We may collect the following categories of personal information from users:

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a. Contact Information

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• Name

• Email address

• Phone number

• Mailing address

b. Service-Related Information

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• Social Security number or Tax ID (if required for tax services)

• Financial records or documents

• Immigration or real estate documents

• Insurance-related data

• Business registration information

c. Device & Usage Information

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• IP address

• Browser type

• Operating system

• Pages visited and time spent on the Website

We collect information through:

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• Website contact forms

• In-person consultations

• Phone calls and emails

• Document uploads or file sharing

• Cookies and analytics tools (e.g., Wix analytics)

We use your information to:

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• Provide and deliver our services

• Contact you regarding appointments or account matters

• Process tax filings, applications, or insurance enrollments

• Respond to your inquiries and requests

• Improve our website, services, and customer experience

• Comply with legal obligations

We do not sell your personal information. We may share information in the following limited scenarios:

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• With Service Providers: Vendors or contractors who assist with document processing, filing, or hosting services

• As Required by Law: To comply with a subpoena, legal obligation, or protect our rights

• With Your Consent: For referrals or partnerships only with your explicit permission

We implement industry-standard physical, administrative, and technical safeguards to protect your personal data. However, no method of online transmission or storage is 100% secure. You share information at your own risk.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, including compliance with legal, tax, or regulatory requirements.

Depending on your location, you may have the right to:

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• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data (subject to service/legal limitations)

• Opt out of marketing emails or updates

To exercise these rights, please contact us directly at the information provided below.

Our Website may use cookies and tracking technologies to enhance your user experience and understand how you interact with our site. You can control cookie preferences through your browser settings.

This Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies independently.

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we learn that we have collected data from a child without verification of parental consent, we will delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the Website constitutes acceptance of any changes.

If you have any questions about this Privacy Policy or your personal information, you may contact us at:

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Hugo Tax Pro

924 E 25th Street Hialeah, FL 33013

📞 Phone: 786) 785-3090

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✉️ Email: info@hugotaxpro.com